866.438.4368 info@fugent.com



Fugent respects your privacy. When using our sites, you may get information, access online products and services, communicate with us or link to other web sites with which we do business. While doing that, you may give us information so that we can provide enhanced products or services to you and to personalize your experience on our website. This online privacy policy describes how we use and protect Personally Identifiable Information that you share with us (“PII”).

The following principles govern web-sites owned and operated by Fugent. These principles do not govern web-sites of other parties to which we may provide only links because Fugent is not responsible, and can not control the privacy practices or content of those sites.


Fugent may collect PII when you register for a Fugent account or use the Fugent products or services for the following purposes:

  • to deliver the products and services you or your company have ordered for your use from Fugent;
  • to maintain accounting and billing contact information and other financial records;
  • to customize the advertising and content you see,
  • to contact you regarding our services unless you elected not to receive these communications.

When you register with Fugent as a Fugent Account Holder, we ask for your name, email address, physical address, telephone numbers and, in some cases credit card information when you order services on-line. Some of our customers use Fugent services to provide sessions, such as web seminars, which require the participants to register prior to attending the session. When you register for one of these sessions, you may be asked to provide additional information such as zip code, occupation, industry, and personal interests. This information is provided to the customer hosting the session. Fugent may store this information on behalf of our customers as necessary to fulfill our obligations to our customers. Fugent requires that all such customers use, hold and process such PII in accordance with applicable privacy laws. Fugent also automatically receives and records information on our server logs from your browser including your IP address, Fugent cookie information and the page you requested. Fugent routinely collects information that cannot be identified to a particular individual such as time-stamps and logs events (like features used, number of participants, length of meetings.) This data is used for accounting/billing purposes as well as for performance and optimization of the Fugent services.


If we change any of our privacy policies or practices, we’ll post those changes to this policy statement at least 30 days before they take effect. In limited cases, we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena or search warrant.


You have the ability to direct Fugent to edit, correct or erase your PII, at any time. To request such account maintenance send your email request to info@Fugent.com. You may also indicate that you do not wish to receive messages from Fugent regarding our services or update your information relating to such messages at info@Fugent.com. Following your request for either type of data editing, your information will be changed in Fugent’s data bases after we receive the information necessary to process your request.


Service Design and Technology. The Fugent switching environment is designed similarly to the telephone switching environment. Once the meeting is over the content of the meeting is not retained by Fugent unless the customer specifically requests that the content be recorded. Fugent uses industry standard encryption as well as its own proprietary technology to protect PII and meeting content. Further, the only means to participate in a meeting is through the Fugent invitation and join meeting process, which should include a password for each meeting. Fugent strongly recommends that all meetings be protected by passwords. In addition, the host has full control over attendee presence and may eject unwanted participants or lock a meeting to prevent additional participants.